For this reason, some items on this page will be unavailable. Training in health literacy, plain language, and culture and communication is essential for anyone working in health information and services. Whether you are new to these topics, need a refresher, or want to train your entire staff, the following courses are a good place to start. CDC offers six online health literacy courses for health professionals. The other courses can be taken in any order, depending on your interests. A consumer and patient communication skill-building module. It encourages question-asking and provides strategies for formulating and asking questions before, during, and after medical appointments.
Chan School of Public Health, explain health literacy. People, process and software working together for enhanced business results. How do you know when your training program has created a real impact for your people and your business? Measuring the effectiveness of training programs consumes valuable time and resources. As we know all too well, these things are in short supply in organizations today. Many training programs fail to deliver the expected organizational benefits. Having a well-structured measuring system in place can help you determine where the problem lies.
On a positive note, being able to demonstrate a real and significant benefit to your organization from the training you provide can help you gain more resources from important decision-makers. Consider also that the business environment is not standing still. Your competitors, technology, legislation and regulations are constantly changing. What was a successful training program yesterday may not be a cost-effective program tomorrow. Being able to measure results will help you adapt to such changing circumstances.